Mark truly knows his business. He quickly diagnosed our issues and provided the service we needed
We were very pleased with the work Mark provided. He was professional and friendly. Coming from the suburbs we were unfamiliar with well water systems. Mark was patient and thorough in his explanation of our system. He answered all of our questions.
The technician called when on his way as promised. He put on his mask before entering my home and was polite and professional. We engaged in some friendly chat and then he got down to work testing my water. It was time to replace a filter for the reverse osmosis system and he was prepared with the correct filter. He clearly explained what I needed to do to flush the system (twice) and also left written instructions so I wouldn't forget. This is a yearly maintenance visit and I have been with EPA Water Consultants for some time. I would recommend them for anyone looking for a water softener company.
Excellent service. Have to say, not only do they always set up an appointment well in advance, every year like clockwork, but they arrive on time, they always have super professional, knowledgeable and courteous technicians, and they take the time to do the job, do it neatly, and entertain any and all questions. While many contractors come and go, when you have a good one that sticks around and has focused expertise, it's a good thing.
From start to finish EPA Water Consultants did a fantastic job on the install of our sediment filter and UV light system. The tech texted prior to his arrival, was on time, explained what he would be doing with the installation process, and was pleasant as well as professional.
We recently had EPA install a water softener, reverse osmosis, carbon filter and UV disinfection system in our newly constructed townhome. Everyone (Marybeth, Mike, Landon) was professional and a pleasure to work with. Work was completed when promised and we can definitely tell a difference in our water quality. I highly recommend these folks if you need anything related to your water.
Highly recommended! Great customer service, with prompt replies to phone or email. MaryBeth clearly explained our water issues and options to address. We installed a softener, filter, and RO unit and are very happy with the results!
The service is great and the equipment is even better. I never worry about the quality of water my family has.
We moved into a house with the system installed. Had literally no clue how it worked, how it needed to be serviced, filters, carbon....all a different language to us. Mark very precisely walked us through the entire system, how it works, what really needed to be done ASAP and what could wait, great experience from start to finish. Highly recommend him and his team. We will be customers for life.
The water consultant was very knowledgeable and explained everything to me. Highly recommend.